Privacy Policy Statement
How we collect, store, and use personal data
This policy is effective as of May 8, 2026 and reflects current compliance requirements.
What Data We Collect
We collect personal information provided directly through contact forms or consultations. Data is used solely for analytical review and communication purposes.
- Name and contact information
- Email addresses and phone numbers
- Topics or questions submitted
- Correspondence history
- Session data and IP address
No personal data is sold or used for third-party marketing. Data is retained only for as long as necessary to fulfill analytical review or legal obligations.
How Data Is Used
Personal data supports the preparation of analytical reviews, responses to inquiries, and internal reporting. It is not shared for promotional purposes.
Data may be anonymized for statistical review, but never in a way that allows identification of individuals.
Your Data Rights
Under South African law and GDPR, you may request access, correction, or deletion of your personal data at any time.
Right of Access
Request a copy of your data held by us.
Right to Rectification
Request corrections to inaccurate data.
Right to Erasure
Request deletion of your data.
Right to Portability
Obtain your data in a portable format.
How Data Is Shared
Personal data is shared only with service providers required for technical support and only under confidentiality agreements.
Legal disclosures may occur if required by law or to protect rights, property, or safety in accordance with South African regulations.
Data Security
We maintain appropriate administrative, technical, and physical safeguards to protect personal data from unauthorized access or misuse.
While all reasonable measures are taken, no internet-based system can be fully secure. Data is processed within South Africa or jurisdictions with similar protections.
Contact Regarding Privacy
For privacy-related questions, use the channels below.
Address: 3 Bridgeway, Century City, Cape Town 7441 South Africa
Phone: +27(18)8820855
Email: content@polpolvaex.sbs
Address: 3 Bridgeway, Century City, Cape Town 7441 South Africa
Phone: +27(18)8820855
Email: content@polpolvaex.sbs